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3BTours

Privacy Policy

PRIVACY POLICY OF 3BTOURS S.R.O.

According to the provisions of the General Regulation (EU) on Data Protection, by accepting this Privacy Policy you give your informed, express, free and unequivocal consent, so that the personal data you provide through the website https://3btourspraga.com or https://3btours.com (hereinafter WEB SITE) are included in a file of «WEB USERS AND SUBSCRIPTORS» as well as «CUSTOMERS AND / or SUPPLIERS»:

Our company name is: 3BTOURS S.R.O. Company founded by a totally Spanish team, based in the Czech Republic, specifically in the city of Prague, and that when carrying out its activity in that country, complies with all that is established in Czech legislation.
IČO: 05991978
The registered office is at Mrštíkova 3299/30 Praha 10, 100 00 Praha.
Email: info@3btours.com
Our social activity is: Tourism, guided visits and programmed Trips and Excursions.

All this information is properly registered with the Czech Data Protection Agency (Uřad pro ochranu osobních ůdajů) and 3BTOURS S.R.O. guarantees that the organizational and technical security measures required by the RGPD have been applied.

This Privacy Policy shall be valid only for personal data obtained on the Website, not being applicable to information collected by third parties on other websites, even if they are linked by the Website.

Accordingly, we express our commitment to maintaining and guaranteeing commercial relations in a secure manner through the protection of personal data and guaranteeing the right to privacy of each of the users of our website.

1. WHAT PERSONAL DATA ARE?

A small approximation is important, so you should know that it would be any information about a person who gives us when you visit our website, in our case name and surname, an email and a phone number. If you buy a product requiring an invoice, the payment platforms are directly responsible for managing the data. In this case we work with Paypal and Stripe.

Additionally, when you visit our website, certain information is automatically stored for technical reasons such as the IP address assigned by your Internet access provider.

2. PURPOSE, LEGITIMACY, CATEGORY OF DATA COLLECTED, CONSENT TO PROCESSING, MINORS.

2.1 PURPOSE

As stated in the regulations, the USER is informed that, through contact forms or subscriptions are collected data, which are stored in a file for the sole purpose of sending electronic communications, whether confirmation of the tours offered, schedule changes or cancellations, acknowledgements, customer contact in case of non-attendance, as well as other communications that 3BTOURS S.R.O. believes interesting or necessary for its USERS and the proper functioning of the tours. The fields marked as obligatory are essential for the purpose expressed in the booking process.

Also it will be able to serve by the data, to the requirements requested by the USERS.

In short, the PURPOSE is as follows:

  • Confirmation of the attendance to the tours.
  • Specifications of the meeting point and our badge to differentiate us from the competition.
  • Manage the attendance to the tours through reminders.
  • Report cancellations or any changes in our tours.
  • Give the best possible service to our tour guests.
  • Solve any doubt or inconvenience related to our service.
  • Get feedback and opinions from tour attendees.
  • Only the owner will have access to your data, and under no circumstances, these data will be transferred, shared, or sold to any third party.

Acceptance of the privacy policy, through the established double opt-in procedure, will be understood for all purposes as the provision of EXPRESS AND INEQUIVOUS CONSENT of the USER to the processing of personal data in the terms set forth in this document, as well as the international transfer of data that occurs, exclusively due to the physical location of the facilities of the service providers and data processors.

In no case will a different use be made than the purpose for which the data have been collected, nor will I give these data to a third party.

2.2 MINORS

If you are over the age of thirteen, you can register at https://3btourspraga.com without the prior consent of your parents or guardians.

What happens if you are under 14 years old?

In this case, the consent of your parents or guardians will be an obligatory condition so that we can process their personal data.

WARNING: If you are under fourteen years old and have not obtained parental consent, you cannot register on the website and we will deny your request if we have evidence of it.

2.3 LEGITIMACY

Thanks to the consent, we can treat your data as a mandatory requirement to be able to subscribe to the website.

As you well know, you can withdraw your consent at any time. Simply by sending an email to info@3btours.com or by cancelling the reservation that has been made by means of the corresponding link that has been sent when making the reservation. Even if the booking date has already expired.

2.4 CATEGORY OF DATA COLLECTED

Data collected at no time are specially protected, but are categorized as identifying data.

2.5 DATA RETENTION TIME

We will keep your data for the time legally established or until you request their deletion.

2.6 ACCURACY AND VERACITY OF DATA

Obviously the user is solely responsible for the veracity and accuracy of the data you submit, exempting the company 3BTOURS S.R.O. or its guides from any liability in this regard.

As a user, you must ensure the accuracy and authenticity of the personal data provided must provide complete and correct information in the various forms of data collection.

3. COMPLYING WITH THE APPLICABLE REGULATIONS.-

3BTOURS S.R.O complies with the guidelines of the Czech Data Protection Act, and other regulations in force and applicable at all times, ensuring the proper use and processing of personal data of the user.

However, from May 2018, we will be governed by the regulations that will come into force, being the General Regulation on Data Protection (RGPD) of the European Union.

Likewise, 3BTOURS S.R.O. informs that it complies with Directive 2000/31/EC, of the European Parliament and of the Council, of 8 June, on Information Society Services and Electronic Commerce and will request the USER’S consent for the treatment of their electronic mail for commercial purposes at all times.

Complying with the established regulations, we inform you that the data supplied, as well as those data derived from your navigation, may be stored in the files of 3BTOURS S.R.O. and processed for the purpose of attending to your request and maintaining the relationship established in the forms you subscribe.

Additionally, the USER consents to the processing of their data in order to inform, by any means, including email, products and services of 3BTOURS S.R.O.

If you do not authorize the processing of your data for the purpose stated above, the USER may exercise their right to oppose the processing of their data under the terms and conditions set forth below in the section «Exercise of Rights».

4. SECURITY MEASURES.

3BTOURS S.R.O. informs you that it has implemented security measures of a technical and organizational nature necessary to ensure the security of your personal data and prevent alteration, loss and unauthorized access and / or treatment, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed, whether from human action or the physical or natural environment. All in accordance with the provisions of the RGPD.

Likewise, 3BTOURS S.R.O. has established additional measures in order to reinforce the confidentiality and integrity of the information in its organization. Maintaining continuous supervision, control and evaluation of processes to ensure respect for data privacy.

5. EXERCISE OF RIGHTS

The people who have provided their data through https://3btourspraga.com or https://3btours.com, may contact the owner of the same in order to exercise their rights of free access to their data, rectification or deletion, limitation and opposition with respect to the data incorporated in their files.

The quickest and simplest method would be to access the e-mail that has been sent immediately after a reservation has been made. It gives a link to the user to cancel the reservation, but also, when you click on that link will delete all personal data, being automatically removed from the system. This procedure applies even though the date of the reservation has expired.

The interested party may also exercise their rights by written communication addressed to 3BTOURS S.R.O. with the reference «Data Protection», specifying their data, proving their identity and the reasons for their request at the following address:

3BTOURS S.R.O.
Ulice Mrštíkova 3299/30 Praha 10, 100 00
Praha, Česká Republiká.

You may also exercise your rights by sending an e-mail to: info@3btours.com

6. EXTERNAL LINKS

As a service to our visitors, our website may include hyperlinks to other sites that are not operated or controlled by the Website. Therefore https://3btourspraga.com or https://3btours.com does not warrant, nor is responsible for the legality, reliability, usefulness, veracity and up-to-date nature of the contents of such websites or their privacy practices. Please, before providing your personal information to these websites other than https://3btourspraga.com or https://3btours.com, bear in mind that their privacy practices may differ from ours.

The only purpose of the links is to provide the user the ability to access these links and provide better service and information to our potential guests to the tours, although 3BTOURS S.R.O. does not offer or market by itself or through third parties the information, content and services available on the linked sites, nor approves, supervises or controls in any way the content and services and any material of any kind existing in them. https://3btourspraga.com or https://3btours.com is not responsible in any case for the results that may be derived to the user by access to these links.

7. MODIFICATION OF THE PRIVACY POLICY

3BTOURS S.R.O. reserves the right to modify its Privacy Policy, according to its own criteria, motivated by a legislative, jurisprudential or doctrinal change of the Czech Data Protection Agency or the European Regulation.

Any modification of the Privacy Policy will be published at least ten days before its effective application. The use of 3BTOURS S.R.O. after such changes will imply acceptance of them.

8. DATA CONTROLLER, AND DATA PROCESSORS.

The party responsible for the data file is 3BTOURS S.R.O..

As data processors outside the aforementioned person in charge:

3BTOURS S.R.O. has contracted the services of Hosting to mercantil Xtudio Networks S.L. (hereinafter SERED.NET) with the following data:

  • NIF: B32435315
  • VAT: ESB32435315
  • C/ Progreso 177 C.P: 32350 A Rua de Valdeorras, Ourense, Spain.
  • TELEPHONE: (+34) 933 939 198.

9. SERVICES OFFERED BY THIRD PARTIES ON THIS WEBSITE.

To provide services strictly necessary for the development of our activity, https://3btourspraga.com or https://3btours.com uses the following providers under their corresponding privacy conditions.

Hosting: SERED.NET
Web platform: WordPress.Org
Theme web: Orbital Theme
Booking platform: plugin Bookly
Means of payment: Stripe and Paypal
Privacy of tracking sources used on this site: Google (Analytics)

https://3btourspraga.com or https://3btours.com also looks at our users’ preferences, demographics, traffic patterns, and other information as a whole to better understand who our audience is and what they need. Tracking our users’ preferences also helps us show you the most relevant advertisements.

The user and, in general, any natural or legal person, may establish a hyperlink or technical linking device (e.g., links or buttons) from their website to https://3btourspraga.com or https://3btours.com (the «Hyperlink»). The establishment of the Hyperlink does not imply in any case the existence of relations between https://3btourspraga.com or https://3btours.com and the owner of the site or web page in which the Hyperlink is established, nor the acceptance or approval by https://3btourspraga.com or https://3btours.com of its contents or services. In any case, https://3btourspraga.com or https://3btours.com reserves the right to prohibit or disable at any time any Hyperlink to the Website.

10. DO YOU NOT WISH TO RECEIVE INFORMATION FROM US OR WISH TO REVOKE YOUR CONSENT?

According to the provisions of the Czech Law, or the equivalent in the Spanish Law 34/2002 of 11 June on Information Society Services and Electronic Commerce, you can oppose the use of your information for advertising purposes, market research or development of satisfaction surveys at any time, as well as revoke your consent at any time (without retroactive effect).

To do so, you must send an email to info@3btours.com. If you have received publicity by e-mail, you will also be able to oppose from this e-mail, clicking on the link included in the same following the instructions that are facilitated to you.

Please note that our systems may require a period of time that in no case exceed 48 hours for your opposition or revocation to become effective, it is understood that during this period of time you can continue to receive messages.

In relation to the management of your data associated with the social profiles of 3BTOURS S.R.O. The exercise of the right of access will depend on the functionality of the social network and the possibilities of access to the information of the profiles of the users. Regarding with the rights of access and rectification, we recommend that you can only be satisfied in relation to that information that is under the control of 3BTOURS S.R.O .

You may also stop interacting, following or receiving information from the social profiles of 3BTOURS S.R.O. The user will be able to interact, follow or receive information from the social profiles of 3BTOURS S.R.O., eliminate the contents that no longer interest you or restrict with whom you share your connections, through the mechanisms stipulated in the different social networks.

The user will be able to access the privacy policies of each Social Network, as well as to configure his profile to guarantee his privacy. 3BTOURS S.R.O. encourages users to familiarize themselves with the conditions of use of the various social networks before starting to use them.

Facebook: https://www.facebook.com/help/323540651073243/
Youtube: http://www.google.es/intl/es/policies/privacy/
TripAdvisor: https://tripadvisor.mediaroom.com/ES-privacy-policy

11. SYSTEMS FOR CAPTURING PERSONAL DATA AND THEIR PURPOSE

1) Comment form: The website includes a form whose purpose is to comment on the articles and give your opinion respecting freedom of expression. The user will be able to publish comments in the posts that are published. The personal data introduced in the form to insert these comments will be used exclusively to moderate them and publish them, collecting also these data that will be stored in SERED.NET servers.

2) Contact form: There is a contact form whose purpose is to answer questions, suggestions or professional contact. In this case, the e-mail address will be used to respond to them and to send the information that the user requires through the web, these data will be stored in the SERED.NET servers.

3) Cookies: When the user registers or navigates in this web, «cookies» are stored. The user can consult at any moment the policy of cookies to extend information on the use of cookies and how to deactivate them.

4) Selling tours: Through the website, you can pay for the tours, in this case, require information from the buyer (name, surname, address and e-mail) through the platform Stripe or Paypal.

5) Users can unsubscribe at any time from the services provided by https://3btourspraga.com or https://3btours.com from the same Newsletter through a cancellation form.

6) Tracking systems used on this site: Google (Analytics), at https://3btourspraga.com or https://3btours.com also studies the preferences of its users, their demographics, their traffic patterns, and other information as a whole to better understand who our audience is and what it needs. Tracking our users’ preferences also helps us show you the most relevant ads.

Also, we would like to inform that for having customers, we use Facebook Ads and Google Adwords, so when generating an ad, you can segment the public by location, demographics, interests, etc. so the data obtained by these platforms, would be subject to their privacy policies.

We will not share, sell, or rent your personal information with other parties. We may share certain information with authorized third party service providers necessary to provide certain services.

12. SOCIAL PLUGINS.

On our website we offer you links and services related to the different social networks ( for example «I like» Facebook). If you are a member of a social network and click on the corresponding link, the social network provider will be able to link your profile data to the information and your visit to that website.

Therefore, it is advisable to inform yourself about the functions and policies on the processing of personal data of the respective social network, if you access one of our websites with one of your profiles in social networks or share information through them.

You can access at any time to the privacy policies of the different social networks, as well as configure your profile to ensure privacy. We encourage you to familiarize yourself with the terms of use of these social networks before you start using them:

Facebook: https://www.facebook.com/help/323540651073243/
Youtube: http://www.google.es/intl/es/policies/privacy/
TripAdvisor: https://tripadvisor.mediaroom.com/ES-privacy-policy

13. ACCEPTANCE, CONSENT AND REVOCABILITY

The User declares to have been informed of the conditions on protection of personal data, accepting and consenting to the treatment of the same by 3BTOURS S.R.O. in the form and for the purposes indicated in the legal notice.

As you well know and we have communicated throughout these privacy policies, at any time you can revoke your data, but always without retroactive character.

14. CHANGES TO THIS PRIVACY POLICY

3BTOURS S.R.O. reserves the right to modify this policy to adapt it to new legislation or case law as well as industry practices. In such cases, the Provider will announce on this page the changes reasonably in advance of their implementation.

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